Delivery Info
Order confirmation
When we receive your order, we provide you with a confirmation to your email. In addition, when you receive your order confirmation we have pre-authorised your payment method. We check with our warehouse or suppliers to make sure that your desired item is available and can be despatched. In the event that your items are unavailable for immediate despatch, we remove the pre-authorisation from your credit card and send you an email informing you of our actions. When items are available to be dispatched, we process the charges and prepare to despatch your order. We may not be able to offer free delivery if the item is very heavy/large and requires a bespoke service (i.e. two man delivery), or not being delivered to UK mainland.
How will my order be delivered?
At Minted Homes all orders will be delivered using the fastest, safest, and most reliable methods. Once we process your payment, we dispatch your items within the delivery time frame stated on the product page. Then, we send you a despatch notification after your item/s have left the warehouse. We will choose the most suitable delivery method and courier after you order. It's not possible to choose a courier or delivery method yourself.
Where does Minted Homes deliver to?
We deliver anywhere in the United Kingdom (UK).But please note there may be additional charges for the 'offshore domestic regions' and ‘Scottish Highlands’: the Channel Islands, Isle of Wight, Isle of Man, Scilly Isles, Scottish Highlands, Scottish Islands and Northern Ireland.
Delivery Costs
Nearly all items are FREE DELIVERY, apart from ones that are a large size or very heavy, where a pallet or two man delivery is required. In the UK our laws state that one man can only lift up to 25kg in weight. So anything over that weight will more than likely need a pallet.
If your address is outside of the UK mainland please contact us for a delivery quote by email (info@mintedhomes.co.uk). Thank you.